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FAQ

About SproutRite

We are a proud family-run business based out of Dallas, Texas.

You can call or text us at 833-777-6882. We can also be reached at info@sproutrite.com or via chat. You can also drop us a message on our Contact Us page.

We are also available on Facebook, Instagram, and Pinterest.

Great question! We are committed to our customers, while offering the lowest prices online. We work exceptionally hard to make each customer feel valued and satisfied.

We have been in business since 2016.

Purchasing

Yes, we have many flexible payment options for our customers. We have partnered with PayPal Pay in 4, Shop Pay Installments, and Klarna. Each option is unique and is available as a payment option at checkout.

The discount code can be applied once you have proceeded to the Checkout page. Don't have a code? Reach out to us and see what is available.

Yes, we can absolutely accept purchase orders, as we have done with numerous non-profits and commercial buyers. Please reach out to us for details.

Shipping

Standard Shipping is Free. Always.

Currently, we only ship to the contiguous 48 states in the USA. For international shipping inquiries or shipments to Alaska or Canada, please contact us and we will see what is possible. Note that international shipping will require additional costs and duties.

While we are based in Dallas, TX, our products ship from our partner warehouses across the USA. The specific warehouse location depends on the products purchased and the final destination.

Most in stock products ship within 2-4 business days. If an order falls outside of this window, the buyer will be notified after purchasing. Shipping times vary based on the item size and destination, though most shipments arrive within 2-6 days of shipment.

Returns

Please check each specific product page for return details, as it varies from product to product.

Please refer to each product page for our cancellation policy. If you have questions or need to cancel, contact us by phone, chat or email.